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EasyStaff Annual Report · 2025

EasyStaff Annual Report · 2025 1

Observations, changes and predictions for 2026–2030.

A field report from EasyStaff on how global contractor payments matured in 2024–2025 — and what operational signals will shape the next five years. Regions covered: USA · EU · CIS · EMEA · LATAM.

USA EU CIS EMEA LATAM
Executive summary

Key takeaways

By 2024, global hiring went mainstream, making operational reliability an integral but challenging part of contractor payment processes. Three signals defined that shift.

01

Remote teams became routine. The challenge shifted from “Can we hire globally?” to “Can we run global contractor operations without exceptions breaking the month-end cycle?”

02

Payment strategy moved from one default method to a portfolio. Bank transfer remains the baseline for accounting and reporting; other methods are employed where they improve speed, coverage, or reliability — always inside documented, KYC/AML-screened workflows.

03

2026–2030 will reward operational reliability. As AI makes teams more fluid, keeping onboarding, payouts and closing documentation stable in an ever-changing environment will define successful scaling.

2025 in numbers · verified EasyStaff data

The year at scale

€150M+
Payroll turnover in 2025
19,000
Freelancers paid in the last 12 months
120+
Countries covered
43,459
Total freelancers · 17,015 new in 2025
4,474
Total clients · 1,655 new in 2025
#1
Product Hunt — Fintech, Product of the Week & Month
Payment-method dynamics · 2024 → 2025
+18%
Total balance top-up transactions
+36%
Bank transfer balance top-ups YoY
+79%
Bank transfer payout transactions YoY
Top-10 countries by turnover · last 12 months
01United States
06Estonia
02Cyprus
07Latvia
03UAE
08Armenia
04United Kingdom
09Bulgaria
05Singapore
10Canada
Section 01 · 2024

The remote-work bottleneck

By 2024, global hiring was rarely blocked by intent. It was blocked by operations.

The true obstacle was operations: inconsistent payment routes, fragmented documentation, and manual reconciliation. In essence, producing audit-ready evidence at scale became more complex than moving money. McKinsey’s Technology Trends Outlook 2025 makes a similar point: digital operating infrastructure increasingly functions as a source of competitive power, not merely operational efficiency.

AT A GLANCE

  • The bottleneck shifted from intent to operations
  • Method availability is corridor-dependent
  • Adoption follows the ability to model worst cases

Why payroll became a remote-work bottleneck

Finance teams needed repeatable processes with clear controls and outcomes they could predict instead of surface-level transfer speed.

You can’t judge cross-border flows by surface-level numbers.
Vitalii Mikhailov · Founder & CEO
The recurring finance questions in 2024
  • Can we run payouts on schedule across multiple jurisdictions without manual workarounds?
  • Can we document delivery and acceptance in a way that holds under audit?
  • Can we keep counterparties screened and payment methods compliant by default?

What changed in day-to-day payment operations

Rather than moving money from businesses to contractors, it was producing evidence at scale — tasks, acceptance and closing documents and a traceable audit trail — that needed a reliable solution. Selecting a provider was influenced by these factors:

  • Payment method availability is corridor-dependent.
  • Adoption accelerates when a solution allows teams to proactively model the worst-case scenario.
  • A reliable solution not only delivers money on time but also provides alternatives from conventional and newer payment methods.
Section 02 · 2025

Reliability over price

From ad hoc execution to standard workflows — and why reliability now beats price.

In 2025, the market moved from ad hoc execution to standard workflows. Tasks, acceptance, and closing documentation became the default layer that supports payouts — and customers increasingly chose reliability over headline price.

AT A GLANCE

  • Contractor payouts evolve into defined business processes
  • Customers returned after testing alternatives
  • Method variety lives inside a compliant, documented workflow

What changed from 2024 to 2025

The market fluctuation and business behavior were seen especially clearly in EasyStaff Payroll, the major product of the ecosystem. A complementary signal in 2025 is the share of customers returning after testing alternative providers. Operational reliability consistently outperforms pricing as a deciding factor — dedicated treasury operations, human-staffed support, flexible contracting and predictable closing documentation outweigh lower commissions.

The signal

Reliability is the new differentiator. In 2025, the strongest signal was returning customers. Having tested a different platform, they returned for predictable execution of EasyStaff Payroll, naming it the primary reason.

Payment methods in 2024 vs 2025

The pattern is risk management through optionality:

  • Bank transfers remained central because they were legible for accounting purposes.
  • Alternative payout methods gained preference alongside bank transfers within the same documented process.
  • Increasingly diverse payment methods used by the same business signaled stronger adoption of multi-method portfolios.
Section 03

Regional lens

Regional differences in 2024–2025 are best explained by operational constraints: corridor reliability, documentation expectations, and the speed at which method availability changes. Cross-continent corridors — USA → LATAM, USA → UAE, USA → Asia — remain the systematic friction point.

USUnited States
#1
Client geography by volume
Largest
YoY growth contributor
2025 shift

The US remained the primary client hub by volume. American businesses used method optionality to protect payout timelines when coverage or processing speed was a constraint.

Regulation & method preferences

Contractor payments are increasingly treated as an audit and reporting problem: timing, recordkeeping, and traceability matter as much as transfer speed — bank-transfer activity grows alongside other documented methods.

EUEuropean Union
2025 shift

The EU acted as both a client base and a gateway region connecting multiple delivery geographies. Operations were increasingly built around traceability, consistent documentation, and method governance.

Regulation

EU regulation moved toward stronger traceability, reporting, and counterparty verification — reinforcing documented workflows: KYC/AML checks, recordkeeping, screening, and audit-ready closing documents.

Workforce signal · 2026

The European Career Outlook 2026 marks a “Great Rebalance”: over half of European workers name higher pay as their top goal, while only 9% aim for a promotion.

CISCIS markets
Why direct payments become fragile
  • Bank wires can be slow, restricted, or expensive on certain corridors.
  • Foreign bank cards work but are not universally available.
  • E-wallet coverage can change as providers adjust policies.
  • Informal intermediaries remain structurally high-risk.
2025 shift

Growth concentrated into a few high-activity destinations (Georgia, Kazakhstan, Armenia, Ukraine). Companies kept bank transfers where possible and added alternatives where they reduce delays.

EMEAEMEA · ex-EU/CIS
3,207 → 6,418
UAE client task volume · ~2× YoY
2025 shift

Growth concentrated around Gulf and regional hub markets, with the UAE one of the fastest-growing client geographies by task volume. EMEA operates as a bridge between global clients and distributed talent — e.g. Georgia → Qatar.

Workforce signal 2026

Hiring scales along corridors that stay predictable end-to-end; teams keep bank transfers where legible and layer in other methods where gaps or speed create friction.

LATAMLatin America
Mexico
Top YoY growth contributor among client geographies
2025 shift

Demand concentrated around a small set of fast-growing hubs. Evolving frameworks in markets like Mexico and Brazil make alternative payout methods easier to operationalize within documented workflows.

Workforce signal 2026

LATAM is where multi-method strategies become explicit: bank transfers for accounting legibility, alternative methods as a coverage layer where traditional rails add delays.

Emerging usage patterns

Income verification for digital nomads

A recurring pattern in 2025 involves remote specialists living in countries with digital-nomad visa programs — such as Spain, Portugal, Montenegro, and Cyprus. For these contractors, receiving payment from an international client is only part of the picture. Equally important is the ability to document that income in their country of residence.

Such contractors may need formal records to renew a visa, open a bank account, file taxes, or demonstrate a legitimate source of funds. There must be a clear chain — a defined service, agreed terms, acceptance, an invoice, and a payment history. EasyStaff Payroll provides exactly this structure — a fit for contractors who need their payments to be not just received, but traceable and documentable.

Why it matters

  • Not tied to a specific region or corridor
  • Entry point is often the contractor, not the company
  • A second growth vector: provably documented foreign income
Implication for 2026–2030

As digital-nomad visa programs expand, demand will grow for services that wrap payments in a clear, verifiable process. The specialist comes looking for a way to document income — and brings the international client into a workflow that already has a contract, task, invoice, acceptance, and transaction history.

Section 04 · 2025 → 2026

Product evolution

Tighter compliance, more reliable corridors, and a clearer architecture for scale.

The 2025 roadmap was shaped by three operational priorities: tighter compliance controls in line with EU regulation, more reliable funding and payout flows across corridors, and a clearer architecture for clients managing larger contractor pools.

One concrete result: bank transfers are now credited to the company balance automatically; when a currency-exchange request is created, the system calculates the conversion and surfaces the current rate directly in the dashboard — reducing manual work and letting clients see exchange conditions in advance.

2025 AT A GLANCE

  • New UAE entity
  • 120+ countries
  • EU-aligned compliance
  • Rebrand: Payroll · Invoice · Connect
2025 — What was shipped
Compliance & regulatory alignment
  • EU-aligned compliance workflow — all payout methods inside a documented process with KYC/AML, screening, audit-ready closing documents.
  • Address verification & sanctions — strengthened recipient address verification and sanctions controls.
  • Documented task-based payouts — payments tied to tasks, acceptance, invoices, and closing documents.
Funding, exchange & architecture
  • Automatic crediting & currency exchange — bank transfers credited automatically; live rates make currency operations transparent.
  • One-time login codes — one-time email codes as a new way to access accounts.
  • Freelancer-to-company binding — clearer governance over who can be paid from each entity.
Shipped · 2025

New UAE entity

Expanded contracting and payout footprint in line with growing demand in Gulf hub markets.

Confirmed · 2026

Manual & partial withdrawals

Freelancers can initiate withdrawals manually and withdraw a portion of their balance.

Teams

Managers and freelancers can create teams to accommodate scaling or multitrack operations.

Automatic recurring tasks

Recurring tasks remove manual re-entry during monthly contractor cycles.

New Payroll domain

The user account migrated to payroll.easystaff.io as part of the product split.

Planned · from 1 June 2026

Gross price input

Customers can specify a gross price when creating a task, not only the net amount.

Contractor-side conversion

Shift currency conversion to the freelancer side at withdrawal.

Additional top-up method

A new in-cabinet top-up method complements bank-transfer top-ups.

Section 05 · 2026 – 2030

Payment paths to watch

AI makes teams fluid. The advantage goes to operations that stay stable as the environment changes.

AI accelerates the formation of teams and the frequency of role evolution. This increases cross-border hiring not only in engineering, but in product, marketing, and creative work — where collaboration is project-based and time-sensitive. Harvard Business Review argues the future of work is shaped not only by where people work, but by how organizations redesign systems of coordination, trust, and participation.

AT A GLANCE

  • Payment methods split into three paths
  • Platforms win on repeatable operations
  • Stability beats speed under audit
Global work is not a headline. It’s a system — and systems should be measured with precision.
Vitalii Mikhailov · Founder & CEO

Payment methods are splitting into three paths

01

Traditional methods remain widely used for familiarity and accounting legibility, but friction rises through checks, delays, and uneven corridor reliability.

02

Alternative payout methods are used where speed and coverage matter — embedded into the same documented workflow.

03

Contractor payment platforms expand as companies need repeatable operations: verification, closing documents, reporting, and support.

Section 06

About the ecosystem

Infrastructure for global remote work: structured contractor workflows, multi-currency payouts, and audit-ready documentation.

EasyStaff Payroll

Compliant global contractor workflow with closing documents and multiple payout methods (bank transfers, cards, PayPal/Skrill).

EasyStaff Invoice

Invoicing and payment collection for freelancers without needing to register a business.

EasyStaff Connect

Talent marketplace for hiring and secure transactions.

Appendix

Key data points

Platform growth2024 → 2025
MetricPreviousCurrentGrowth
Balance top-ups
Total balance top-ups (all methods)15,84818,671+17.8%
Bank transfer balance top-ups9,40212,744+35.6%
Payout transactions
Bank transfer payout transactions5,96410,672+78.9%
Platform scaleUser base, cumulative
MetricValueShare
Total clients4,474
New clients in 20251,65537% of all
Total freelancers43,459
New freelancers in 202517,01539% of all
Global operations scaleLast 12 months
MetricValueNote
Freelancers paid19,000in 120+ countries
Countries covered120+
Payroll turnover€150M+2025
Methodology

Figures come from EasyStaff internal platform analytics (2024 vs 2025) and platform-scale metrics. Payment methods refer to methods used at balance top-up or payout stage.

EasyStaff Annual Report 2024–2025 easystaff.io
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  • Management

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