You can proceed to create a customer in two ways:
- Open the Home section and click the “Add new customer” button.
- Open the Customers section and click the “Add New” button.
Creating a customer:
-> Customer: Legal entity
-> Customer: Individual
-> Customer: Stock/Platform
WHAT TO PAY ATTENTION TO
- Customer = Payment Sender. The payment will be declined if the customer details in the invoice do not match the actual payer’s information. The service reserves the right to verify the provided details and request confirmation at any time.
- If you want to transfer intellectual property rights for your work to your customer, after creating the customer, go to the “Intellectual Property Contract” tab and click the Sign Intellectual Property Contract button. An agreement will then be sent to your email, which you need to sign. Once signed, both you and your customer will receive a copy of the signed agreement via email.
- If you use the Fast payment by bank card option to receive payments, you do not need to manually create a customer. The invoice and customer will be created automatically.
Legal entity
If your customer is a legal entity (company or sole proprietor), select Company and fill out the provided form.
This is what the created customer card looks like
Individual
If your customer is an individual, select Private person, enter the customer’s email and click the Send link button to send an invitation letter to their email
What will the customer see?
After opening the link, the customer needs to fill out an authorization form: enter their real first and last name, country and come up with a password.
When the customer fills the form of authorization, he will appear in the Customers section in your personal account, and a notice will be received by your mail.
Stocks or platforms
If you are withdrawing funds from stocks or platforms, select Stock or Platform. From the dropdown menu, choose the platform from which you want to withdraw funds.
List of stocks and platforms from which you can withdraw funds
Please do not connect withdrawals from platforms and stocks on your own.
If the platform you are interested in is not listed, please contact our support team, and we will be happy to assist you with the connection!
