As supporting documents, we provide invoices for the withdrawal amount and a service agreement between you and our company.
> What do the invoices look like and where can I find them?
> Where can I find the service agreement?
Invoices
WHAT DO THE INVOICES LOOL LIKE AND WHERE I CAN FIND THEM?
You can download invoices on the Operations tab, in the Income/Payout section.
Income: Invoices are issued for each amount that was credited to your EasyStaff balance for a task with the Accepted status.
Payout: Invoices are generated for the withdrawal amount. The service category is taken from the most recent task. If the withdrawal was technically split into several parts, an invoice is created for each transaction. These invoices are suitable for reporting purposes if the task amount differs from the requested withdrawal amount.
The invoices contain the following information:
- recipient details
- sender details
- invoice number and date
- service category
- amount in the payout currency
- as well as your payout method specified in My profile → Payout details.
Service agreement
WHERE CAN I FIND THE SERVICE AGREEMENT?
If you need a contract signed by both parties or any additional documents upon request from your bank, please contact us via the online chat on our website or by email at support@easystaff.io.
FAQ
Invoices can be downloaded in Operations → Income/Payout.
The offer agreement is generated in your account after the client creates your first task. You can download it in My Profile by clicking Signed.
If you need a signed copy or additional documents for your bank, contact support via website chat or email support@easystaff.io.