EasyStaff Payroll Help Center – Guides for Freelancers & Employers

16 responses to “EasyStaff Payroll”

  1. Alexei Fomenko says:

    To whom it may concern

    I kindly ask you to provide a status update on the top-up of the account. The bank transfer was done on 28th November and I sent a bank payment confirmation yesterday. However, the amount has still not been credited the account and no reply given from the support.

    • EasyStaff Support says:

      Hi Alexei,

      We can see that your payment was credited yesterday evening. Your account manager has also contacted you via email.

  2. I very interested in your services and would like to learn more. Could you please send me detailed information ?

    • EasyStaff Support says:

      Good afternoon!
      We’ve sent detailed information about the EasyStaff Payroll service to your email.

  3. Hi

    I am reaching out to inquire about your payroll services. Could you please provide me with information on the types of payroll solutions you offer,
    Thank you and consideration. I look forward to hearing back from you soon.

    Best regards,
    Phillip Hendricks
    President

  4. Михаил says:

    здравствуйте транзакция от вас висит уже 2е сутки в обработке, что делать ?

    • EasyStaff Support says:

      Добрый день!
      Мы отправляем все выплаты в порядке очереди в течение 1-3-х рабочих дней:

      -при автоматическом режиме вывода — после того, как задача получает статус Accepted.
      -при ручном режиме вывода — после нажатия кнопки Withdraw на вкладке My profile.

      Выплаты осуществляются с понедельника по пятницу с 10.00 до 19.00 (UTC+3).

      Если оплата не поступает более 3-х рабочих дней, пожалуйста, проверьте ваш email, возможно, для совершения оплаты потребовались дополнительные данные, и мы уже направили запрос с почты support@easystaff.io

  5. Maksim Z says:

    I withdrew money from my Easystaff account on June 26. Up to now, the money has not been credited to my bank account.

  6. Guel says:

    Hello! If I pay a freelancer, will they see my legal name after that transaction?

    • EasyStaff Support says:

      Good afternoon!

      In EasyStaff Payroll, the freelancer will see your name if you register as an individual, or your company name if you register as a company.

      You can find the step-by-step guide for customers in our Help Center: https://easystaff.io/help-center/how-to-set-up.

      If your question is about how the payer’s name is displayed when making a payment through EasyStaff Invoice, please contact the support team for that service at help@easystaff.io.

  7. Abdualim says:

    I tried to verify 4 days ago, but it’s still not completed

    • EasyStaff Support says:

      Hello,
      We are glad to inform you that your profile has been successfully verified on EasyStaff Invoice.
      If you have any additional questions, please feel free to contact our support team at help@easystaff.io.

  8. Sergey Zykov says:

    Hi guys, unfortunately i make a couple mistakes while filling yhe profile information, how can i edit it? Cant find proper button 🙁

    • EasyStaff Support says:

      Good day!
      We can see that you have already contacted our support team via the website chat and your issue has been resolved.
      If you have any further questions, please feel free to message us in the chat or email us at support@easystaff.io.

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