Terms

Fees

The service provider and the recipient of the funds covers these fees. You only pay the amount specified in the invoice. As a customer, you do not need to sign up for EasyStaff Invoice.

The service fee is:

  • 6% basic fee (for payments made via bank details or for withdrawing from stocks)
  • 9.25% (6% basic fee + 3.25% for credit card payment)
  • 11.25% (6% basic fee + 3.25% for credit card payment + 2% for displaying the amount in USD in the payment window)

The withdrawal method-dependent fee is:

  • Card MC/VISA — 1,5% + € 0.5/$ 0.5
  • SEPA — 0%
  • SWIFT — € 15.00/$ 15.00
  • USDT (TRC-20) — 2% + € 5.00/$ 5.00
  • USDT (ERC-20) — 2% + € 15.00/$ 15.00

You can find the information on commission rates for the EasyStaff Connect freelance exchange in this section

Additionally, there are three options when making SWIFT transfers:

  • OUR — all fees are paid by the sender
  • SHA — the sender pays their bank’s fee, and the recipient pays the correspondent bank’s fee
  • BEN — the recipient pays all fees

You can also agree with the payee in advance and take on all transfer fees over (select the OUR option) — in this case, your freelancer will receive the exact amount according to the invoice.

Timeframes

  • Funds are credited to the service when paying an invoice via bank account details: from 3 to 5 business days from the date of invoice payment
  • Funds are credited to the service when paying an invoice via the payment link: within 1 business day from the date of invoice payment
  • Withdrawal of funds from the service: within 3 business days from the date of the withdrawal request

Amount limits

For Legal Entities:

  • Any amount from 10 to 3 000 EUR/USD per invoice for payment by a bank business card. Multiple invoices can be created to receive a larger sum, but there is a limit on the number of transfers from one bank business card — no more than 3 transfers per day
  • Any amount starting from 10 EUR/USD for payment via bank details

For Individuals:

  • Any amount from 10 to 3 000 EUR/USD per invoice for payment by a bank card. Multiple invoices can be created to receive a larger sum, but there is a limit on the number of transfers from one bank card — no more than 3 transfers per day
  • Any amount from 1 000 EUR/USD for payment via bank details

    Through the EasyLancer public profile:
    From 20 to 3 000 EUR/USD

Additionally

Please, contact our support team in case of any disputes and do not request a refund through other systems. If, after paying by card, the customer requests a refund through any third-party provider, all service fees and charges related to the dispute shall be borne by the freelancer.

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