-> Protection for account login and fund withdrawals
-> How to activate two‑factor authentication
Protection for account login and fund withdrawals
Each time you log in to the service, a verification code will be sent to your email address. This is a mandatory security feature and cannot be disabled. It is designed to provide additional protection for your account.
Withdrawals to a crypto wallet are subject to a 24‑hour hold in the following cases:
1) After enabling two‑factor authentication (2FA) for withdrawals;
2) If 2FA is not enabled, then after:
— changing the withdrawal method to cryptocurrency;
— adding a new cryptocurrency withdrawal method;
— replacing one cryptocurrency wallet with another.
We recommend enabling 2FA according to the instructions. In this case, the 24-hour restriction will apply only once, immediately after 2FA is enabled. After that, there will be no such restrictions.
How to activate two‑factor authentication
To enhance the security of your account, you can activate two-factor authentication through Google Authenticator.
To enable this protective feature, install the Google Authenticator app.
It is crucial to do this first to ensure a successful account binding process.
To activate the security feature, go to the EasyStaff Connect Settings section and click the Enable button.
In the Google Authenticator app, tap “+” -> Scan QR code and scan the code from the EasyStaff Connect app.
If you activate two-factor authentication, EasyStaff Connect will request a 6-digit code from Google Authenticator before each withdrawal.
Before requesting a withdrawal from your balance, ensure that the withdrawal method and details specified are correct.
PLEASE NOTE:
Disabling two-factor authentication will require going through the account verification process again.