Working with a task  

> Adding the result and sending it to the customer

> Checking the status of tasks

When your customer sends you a task, you will find it on the Tasks tab in the Active section. If the task is in the Archive section, the customer has sent the task to the archive.

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If there are no active tasks in the Tasks section and the Customers tab is unavailable, please provide the customer with the e-mail address with which you registered with EasyStaff Payroll.

After that the customer needs to add you as a freelancer in their account, on the Freelancers → Invite tab.

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Task actions

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Open a task with Sent to freelancer status. Inside you can see the date of task creation, its description, due date and cost. The date specified in Deadline does not affect the deadline of payment to the recipient.

Upload a document (up to 5 MB) confirming the completed work in the Upload the result field (a report on the work performed may also be uploaded as the result).

Then click Send to customer button to send the work to the customer for acceptance.

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If the Send to customer button is not available, fill in the payment details on the My profile tab (instructions for filling in payment details).

After the tasks are given the Accepted status, the payment will be made within 1-3 business days, provided that your freelancer profile is filled out correctly and the payment details in the appropriate currency are specified in the Payout details section. You do not need to request the withdrawal yourself.

Mass actions with tasks

1. Filtering – you can filter tasks by status
(you can select the status from the drop-down list).

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2. Search – in the search box under the Tasks tab, you can search by company name.

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Task status

How can I check the status of a task?

The customer and freelancer can check the task status on the Tasks tab in their EasyStaff Payroll account.

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The task has been sent to the freelancer and results are pending.

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The task has been sent to the customer and acceptance of the results is pending.

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The task is accepted by the customer, after the appearance of this status the payment is made within 1-3 business days, no additional actions are required from the freelancer. Withdrawal to a bank account may take 3–5 business days, excluding the day of transfer.

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The task has been canceled by the customer.

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