> Adding the result and sending it to the customer
> Checking the status of tasks
When your customer sends you a task, you will find it on the Tasks tab in the Active section. If the task is in the Archive section, the customer has sent the task to the archive.
If there are no active tasks in the Tasks section and the Customers tab is unavailable, please provide the customer with the e-mail address with which you registered with EasyStaff Payroll.
After that the customer needs to add you as a freelancer in their account, on the Freelancers → Invite tab.
Task actions
Open a task with Sent to freelancer status. Inside you can see the date of task creation, its description, due date and cost. The date specified in Deadline does not affect the deadline of payment to the recipient.
Upload a document (up to 5 MB) confirming the completed work in the Upload the result field (a report on the work performed may also be uploaded as the result).
Then click Send to customer button to send the work to the customer for acceptance.
If the Send to customer button is not available, fill in the payment details on the My profile tab (instructions for filling in payment details).
After the task status changes to Accepted:
- Automatic withdrawal mode — the payout will be sent within 1–3 business days;
- Manual withdrawal mode — you need to request the payout manually by clicking the Withdraw button in the My profile tab. After that, the payout will be sent within 1–3 business days.
Make sure your profile is fully completed and that your payout details in the Payout details section are specified in the currency you wish to receive the payout in.
Mass actions with tasks
1. Filtering – you can filter tasks by status
(you can select the status from the drop-down list).
2. Search – in the search box under the Tasks tab, you can search by company name.
Task status
How can I check the status of a task?
The customer and freelancer can check the task status on the Tasks tab in their EasyStaff Payroll account.
The task has been sent to the freelancer and results are pending.
The task has been sent to the customer and acceptance of the results is pending.
The task is accepted by the customer. When and how the payment is sent to your payout details depends on your chosen payout mode (automatic or manual). Withdrawal to a bank account may take 3–5 business days, excluding the day of transfer.
The task has been canceled by the customer.