Cancellation and Refund Policy

Under the present Cancellation and Refund Policy («Policy») EasyStaff LP (a company registered in the United Kingdom, reg. number SL036041) («Contractor») establishes conditions of payments’ processing, which are performed by any legal entity or natural person registered in any country that wants to use EasyStart service («Client»).

1. Acceptance of works and services provided by a Subcontractor to the Client
a. Client confirms that the Subcontractor’s works and services are duly, timely and in a quality manner performed by payment of the invoice. For the aims of the Policy Subcontractors are any contractors, acting independently, performing works and services and receiving payments by EasyStart.

b. After the confirmation of the quality of provided services by payment of the invoice the Client is not entitled to raise any objections regarding performed works and services. In particular, the Client may not claim the refund of payment or cancel accepted works and services.

2. Refund of payments for works and services
a. The Contractor may cancel works and services and fully refund the payment for them, if the Contractor is not able to pay in favor of the Subcontractor.

b. Besides, the Contractor may refund the payment under an invoice, if the Client provides evidence that there was a fraud transaction and the Subcontractor has enough money to refund on his / her account. All the additional fees including the commission of the payment service shall be borne by the Client.

c. The Contractor may refund the payment of the works and services if there is any situation provided by our KYC. You may find our KYC by the following link: https://start.easystaff.io/kyc

d. The Contractor may refund the payment of the works and services if there are any grounds to believe that the EasyStart service is being used by the Client and/or any subcontractor for selling goods rather than works and services.
In this case, the Contractor may
• make a refund to the Client of the funds transferred by the Client to the subcontractor or
• to suspend the subcontractor’s possibility to withdraw the funds transferred by the Client until the circumstances are clarified or
• to unilaterally terminate this agreement and the access to the EasyStart service without compensation for any loss or liability by giving notice on the date of termination.
The Client and the freelancer shall provide the Contractor with clarification as to the purpose and substance of the transaction.
The Contractor shall not be liable for any adverse consequences of cancellation of payment or delayed withdrawal of funds or termination of this agreement (and the access to the EasyStart service), including in case of failure to receive explanations from the Client and the subcontractor.

3. Sanctions for an attempt to return a payment through third parties
The Client should not reverse a payment through third parties (a bank or another financial company operating the Client’s settlement or personal account). Otherwise the Contractor may block your account or not accept any payments from you.

4. Jurisdiction
The courts of England shall have exclusive jurisdiction to hear, settle and/or determine any dispute, controversy or claim (including any non-contractual dispute, controversy or claim) arising out of or in connection with this Policy.