About
Insight Estate is a real estate investment advisory operating in Phuket, Thailand, combined with a proprietary analytics platform that evaluates more than 100 parameters per property to guide international investors. The company supports clients from the initial investment strategy through post-purchase property management, working with a network of partners, contractors and freelancers located in different countries.
Challenge
As Insight Estate’s network of overseas partners, contractors and freelancers grew, the company found that standard banking channels no longer covered all of these relationships. SWIFT-based transfers stopped working for a number of counterparties, including partners connected through CIS-based banks, making direct settlement with them unavailable.
Insight Estate needed a contractor payment tool that could handle multi-currency settlements with partners and freelancers across these regions. It was also important for the company to keep these payments within fully documented, transparent B2B workflows, consistent with its practice of operating exclusively through disclosed, audit-ready channels.
Solution
Insight Estate compared several fintech platforms before selecting EasyStaff Payroll. Client-oriented support, straightforward communication and favorable commercial terms were the deciding factors, and the company’s leadership made the decision directly.
Through EasyStaff Payroll, Insight Estate organizes payouts to partners, contractors and freelancers in regions where SWIFT-based transfers are restricted, using supported payment channels for multi-currency settlements.
Results
Settlements with partners and freelancers in previously unreachable regions are now possible again, and Insight Estate describes the payment experience itself as fast and consistent. The economics of each transfer matter as much as its reliability. The company has compared EasyStaff Payroll’s internal exchange rates against other providers and consistently finds them more favorable.
Importantly, the company points out that the platform’s fees on supported payment methods are modest and disclosed upfront, with nothing hidden. That combination of speed, rate and fee transparency extends to the other side of each transaction as well — partners and freelancers receiving payments report the same level of comfort with the platform.
Besides more favorable commercial terms of EasyStaff Payroll and its better exchange rates for multi-currency operations, support quality is another factor the company points to directly. The response time is near instant, and every response is a genuine effort to help resolve an issue.
Future
Insight Estate plans to continue using EasyStaff Payroll as its primary channel for settling payments with international partners, contractors and freelancers, particularly in regions where standard banking channels remain unavailable.
‘Client-orientation, flexibility and speed of response are what stand out most. The team is always genuinely ready to help, which affects both the speed and the quality of the support we get. Combined with the commercial terms, the interface and the internal exchange rates, with no hidden fees, this is why we continue working with EasyStaff Payroll,’ — says Yana Minakova, a co-founder of Insight Estate.